ELOK developed SW and apps
Privacy statement
Effective date: 07.08.2025
ELOK respects your privacy
The ELOK s.r.o. (hereinafter “ELOK” or “We” or “Us”). We thank you for your interest in our company and our products.
Protecting your privacy and securing all business data is important to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations. Data protection and information security are included in our policy.
Controller
ELOK is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.
Our contact details are as follows:
ELOK s.r.o.
Železničářská 1
74601 Opava
Czech Republic
Collection, processing and usage of personal data
Principles
ELOK’s apps and connected devices (like the grounding tester) are designed to provide you with more comfort. For the execution of the contract, i.e. for the provision of related services (e.g. app functionalities, control of the Smart Home Controller), it is unavoidable that we collect data that can be related to you or another natural person.
Personal data is all information that refers to an identified or identifiable natural person, such as names, addresses, telephone numbers, e-mail addresses, contract, booking and billing data that are an expression of a person’s identity. Some of the data we process is not personal data. With regard to this information, we have neither an interest in identifying a natural person, nor do we have the necessary knowledge or the legally permissible means to establish a personal reference. We may use such non-personal data to improve our products, for example.
We only collect, process and use personal data if we have a legal basis for this or if you have given us your consent in this regard, e.g. as part of a registration. Several legal bases can coexist and allow the processing of personal data.
Processed data includes:
Contract information (e.g. when purchasing from the online shop)
This personal data that is necessary to establish, execute and terminate the contractual relationship with you. This includes in particular name and registration information.
Usage-related and technical information
This is information that is not personal or for which we are unable to establish any personal reference. These are required to enable the operation.
In concrete terms, these are:
Right of complaint with supervisory authority:
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state or to the supervisory authority responsible for us.
Changes to the Data Protection Notice
As far as the circumstances of the data processing change, we can adjust the privacy policy. Furthermore, we reserve the right to change our security and data protection measures if this is required due to technical development. In such cases, we will amend our data protection notice accordingly. Please therefore, notice the current version of our data protection notice, as this is subject to change.
Contact
“If you want to contact us about processing personal data or exercising your user rights, you can find us at the address in the ‘Controller’ section.
If you want to unsubscribe from a newsletter, you can click on the corresponding unsubscribe link in the newsletter or tell us your request via the contact options mentioned in the “Controller“ section.